respondus lockdown browser update failed

See the Lockdown Browser article for an explanation.

'Warning: The browser can't be used in virtual machine software such as Virtual PC, VMWare and Parallels.'.

Clicking OK on that window will submit the question as 'unanswered' and you will not get credit for it.

A pop-up window will appear if there are questions with unsaved answers.

Save your answers again prior to submitting the exam.

Nothing can be done to retrieve your answers. If answers are not saved and you are kicked out of the exam, there will be no record of the answers saved on the server. Just clicking the radio button does not save your answers. Depending upon the settings your instructor has utilized, you may not be allowed back into the exam.

Do not try to access other software because LockDown Browser will lock you out of the exam.

See the LockDown Browser article for explanation.

Turn off all other application and browsers on your computer.

Other devices will use up bandwidth that is needed for a clean connection for your test.

If you must use WiFi, turn off all other devises that are using the WiFi signal, including tablets, gaming devises, and streaming video/audio.

Depending on the settings, you may not be able to go back into the test. WiFi signals can fluctuate and cause you to be kicked out of the test.

If at all possible, use a wired internet connection.

Contact ITS at 61 if you do encounter problems. This will give you time to correct any problems before taking the actual test.

If your instructor has given you a practice test using LockDown Browser, take the practice test on the computer you plan to use, at least 24-48 hours before the actual test.

This document provides an overview of tips, tricks, and known issues with LockDown Browser.

Respondus lockdown browser update failed